great potential , but poor service experience

The breakfast options were diverse and enjoyable, featuring fresh fruits and pastries that my kids loved. The hotel's location was convenient for nearby attractions, making it easy to explore. The room was spacious, allowing ample room for our family to spread out comfortably. I noticed the clean atmosphere throughout, particularly in the common areas, which provided a welcoming environment.

Recommend for short visits

Clean room, friendly staff, the breakfast area was well stocked with fresh options and beverages, including a free airport shuttle that operates between 7AM and 11PM.

The fitness center equipment needs updates.

Oh, that smoked salmon I had was a total game-changer, hitting the right spot! Plus, being close to rad joints like Market Bistro and Chef's Grill made dining out an absolute breeze.

Too loud to chill or hit the pool smoothly!

We enjoyed the thrilling horse races at Saratoga Race Course and explored the amazing NY State Museum. The hotel is super convenient for attractions. Staff were friendly, and the breakfast was great too!

However, we faced issues with a lack of bedding for the sofa bed. It could have been better managed.

Excellent Breakfast with a Great Location

During my stay, I appreciated the superb variety of breakfast options, with fresh pastries and multiple hot items that really started my day right. The location was also a plus, providing easy access to major highways and nearby attractions. However, I found the gym to be quite small, which was a bit disappointing for a fitness enthusiast like me.

We had a wonderful 2-night stay enjoying a relaxing time in the pool and hot tub after our busy days. The breakfast spread was fantastic, with plenty of options to fuel our mornings. Although the laundry facilities could use some updates, it didn't take away from our overall great experience! 😊

I truly appreciated the clean and inviting atmosphere, with spacious common areas that were easily accessible. The comfortable seating in the lobby made it a lovely place to relax and enjoy some quiet moments during my stay.

More seating in the dining area would be beneficial.

The warm, welcoming staff made my stay delightful, and the meticulously maintained common areas were bright and inviting. The breakfast choices were plentiful, including fresh pastries and a pancake machine that delighted my grandchildren.

More comfortable seating in common areas would be nice.

Great Event Venue with Friendly Staff

I attended a three-day event here and enjoyed my stay. The staff, especially Colleen and Chef Shane, were incredibly accommodating and cheerful. The dining room's ambiance and Sherry's hospitality made meals memorable. Just be prepared for possible delays during peak events. Consider visiting in a less crowded period!

the room was nice and clean, and the staff was really friendly. it's conveniently located near the mohawk hudson bike trail, which is perfect for outdoor enthusiasts. i loved that the hotel offered a comfy double suite with two double beds. overall, it was a pleasant stay, with a few minor hiccups.

do recommend

The stay was primarily about checking out nearby attractions and enjoying a bit of relaxation. The room was spacious and nice, providing ample comfort for our group. We really appreciated the convenient location, which made it easy to explore local restaurants and sites. However, there were some cleanliness issues that definitely need attention.

The room layout was impressive and very comfortable, particularly the beds, which ensured a restful night. Breakfast was well-stocked, offering a variety of tasty options. However, the noise levels during my stay were disruptive due to a job fair, affecting my breakfast experience and overall enjoyment. Staff made genuine efforts to assist, yet the environment was challenging.

Not a great start to our trip

Came here with my kids for a lil winter break. Thought we'd enjoy the pool, but it was closed and we found out after unpacking. The room was decent but not super clean, and breakfast was a mad house. The bar area was cool, though! Wouldn't recommend if you want things to go smoothly.